shipping AND Delivery Policy:
    • Delivery Timelines: We will specify separate delivery timelines for domestic and international shipments.
    • Domestic Delivery: 3-5 working days for delivery within India
    • International Delivery: 8-10 working days for delivery to international destinations.
    • Shipping Costs: Shipping costs vary depending on the selected shipping method and destination. We may offer free shipping for orders above a certain threshold or charge flat-rate shipping fees.
    • Delivery Areas: We ship domestically within India and internationally to select countries. Please note that certain regions may have delivery restrictions or limitations.
    • Order Processing Time: Orders are typically processed and dispatched within 2 business days from the date of purchase. Orders placed on weekends or holidays are processed on the next business day.
    • Tracking Orders: Upon shipment, customers receive a shipping confirmation email containing tracking information. They can track their order using the provided tracking number on our website or the carrier’s website.
    • Delivery Notifications: We provide email or SMS notifications at various stages of the delivery process, including order confirmation, shipment confirmation, and delivery confirmation
    •  
Returns and Refunds Policy:

    • Return Eligibility: We accept returns for eligible items within 10 days of delivery. To be eligible for a return, items must be unused, in their original packaging, and in the same condition as received.

    • Return Process: To initiate a return, please contact our customer support team to request a return authorization. Once approved, you will receive instructions on how to return the item. Please ensure to include any necessary documentation with your return package.

    • Return Shipping: Customers are responsible for return shipping costs unless otherwise stated. We recommend using a trackable shipping service to ensure the safe return of your item.

    • Refunds: Refunds will be issued to the original payment method used for the purchase within 10 business days of receiving the returned item. Please note that shipping costs are non-refundable.

    • Exchange Policy: If you wish to exchange an item for a different size, color, or style, please contact our customer support team for assistance.

Additional Considerations:

  • Legal Compliance: Ensure that your policies comply with relevant consumer protection laws and regulations in the jurisdictions where you operate.

  • Clarity and Transparency: Use clear and straightforward language to avoid confusion or misunderstandings. Make sure customers can easily find and understand your policies on your website.

  • Updates and Revisions: Periodically review and update your policies as needed to reflect any changes in your business operations or customer feedback.

By implementing comprehensive delivery and returns policies, PromiseBags.com can enhance the overall shopping experience for its customers and build trust and loyalty over time.

International Orders:

  • Shipping Availability: We ship internationally to select countries. Please refer to our shipping information page during checkout for a list of available destinations.

  • International Shipping Rates: Shipping rates for international orders are calculated based on the destination country and the selected shipping method. Customers are responsible for any customs duties, taxes, or import fees associated with their order.

  • Customs and Duties: International orders may be subject to customs clearance procedures, which can cause delays beyond our original delivery estimates. Customers are responsible for any customs duties, taxes, or import fees imposed by their local authorities.

  • Delivery Timeframes: Estimated delivery times for international orders may vary depending on the destination country and customs processing times. Please allow additional time for delivery when placing international orders.

  • Returns and Exchanges for International Orders: The return and exchange process for international orders follows the same guidelines as domestic orders. However, please note that return shipping costs and customs duties may apply.

  • Currency and Payment Options: We accept payments in [Currency] for international orders. Payments can be made using various payment methods, including credit/debit cards and PayPal.

  • Customer Support for International Orders: Our customer support team is available to assist international customers with any inquiries related to shipping, customs, or order status. Please feel free to contact us for assistance.